Online Service Request

What are your office hours?

• Open: a.m.
• Close: p.m.

What type of service is required?

• Priority Emergency Call
  Your equipment is inoperable and you cannot make copies. We will respond as fast as we can get a technician to your office.
• Emergency Call
  Your equipment is working, but is causing you problems. We will do everything possible to have a technician there within four working hours.
• Maintenance Call
  Your equipment is operating properly, but is due for a routine maintenance. We will be there as soon as we can - within the next two working days.

What problems are you having?

• Copy paper jamming:
  • paper feeding area
  • sorter
  • inside the machine
• Machine will not turn on
• Originals not feeding properly
• Machine making unusual noise
• Copy quality problems:
  • spots on copy
  • streaks on copy
  • copy density is uneven
  • copies too light
  • copies too dark
• Other:

Comments: